🔐 Your privacy matters to us
AMB Drive Services is committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) and French data protection laws.
1. Data Controller
Company name: AMB Drive Services SAS
SIREN: 994 582 393
Email: contact@amb-drive-services.com
Phone: +33 7 71 08 71 98
2. Personal Data Collected
2.1 Direct Collection
When using our services (vehicle rental, VTC rides, transfers), we collect:
Identification data: Name, date of birth, address, phone, email
Professional data (VTC drivers): VTC card number, SIRET, insurance certificate, driving license
Payment data: Bank details, card information (via secure provider)
Navigation data: IP address, browser type, pages visited
2.2 Automatic Collection
When browsing our website, technical data is collected automatically via cookies and similar technologies.
3. Purpose of Processing
Your personal data is collected and used for:
- Service management: Booking processing, account management, billing
- Service improvement: Usage analysis, user experience enhancement
- Marketing (with consent): Newsletters, promotional offers
- Legal obligations: Accounting, fiscal requirements
4. Legal Basis
We process your personal data based on:
- Contract execution: Necessary for service provision
- Consent: For marketing communications
- Legal obligations: Data retention for accounting/fiscal purposes
- Legitimate interests: Service improvement and fraud prevention
5. Data Recipients
Your personal data may be transmitted to:
- Internal: Authorized AMB Drive Services personnel
- External providers: Secure payment providers, web hosting, CRM tools, insurers
- Authorities: Tax and judicial authorities upon request
⚠️ We NEVER sell your personal data to third parties
6. Retention Period
- Active customers: During commercial relationship + 3 years
- Prospects: 3 years from last contact
- Accounting data: 10 years (legal obligation)
- Cookies: 13 months maximum
- VTC drivers: Contract duration + 5 years
7. Your Rights
Under GDPR, you have the following rights:
7.1 Right of Access
Request to view all personal data we hold about you.
7.2 Right to Rectification
Request correction of inaccurate or incomplete data.
7.3 Right to Erasure
Request deletion of your data under certain conditions.
7.4 Right to Restriction
Request limitation of data processing in certain cases.
7.5 Right to Portability
Retrieve your data in a structured, commonly used format.
7.6 Right to Object
Object to data processing for reasons relating to your particular situation.
7.7 Exercising Your Rights
To exercise any of these rights, contact us:
- Email: contact@amb-drive-services.com
- Phone: +33 7 71 08 71 98
We commit to responding within 1 month maximum.
8. Cookies
8.1 What is a Cookie?
A cookie is a small text file stored on your device when you visit our website.
8.2 Types of Cookies Used
Strictly necessary cookies: Session cookies, security cookies
Analytical cookies (with consent): Google Analytics, traffic statistics
Marketing cookies (with consent): Advertising cookies, remarketing
8.3 Managing Cookies
You can at any time:
- Accept or refuse cookies via our consent banner
- Configure your browser to block cookies
- Delete existing cookies
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data:
- 🔒 SSL/TLS encryption for all communications
- 🔐 Restricted data access (strong authentication)
- 💾 Regular secure backups
- 🛡️ Firewalls and intrusion detection systems
- 👥 Staff training on data protection
10. Data Transfers Outside EU
We do not transfer your personal data outside the European Union. If such transfer were to occur, we would ensure appropriate safeguards (standard contractual clauses approved by the European Commission).
11. Policy Modifications
We reserve the right to modify this privacy policy at any time. Any modification will be published on this page with the update date.
12. Data Protection Authority
If you believe your rights are not respected, you can file a complaint with the French Data Protection Authority (CNIL):
CNIL
3 Place de Fontenoy, TSA 80715
75334 PARIS CEDEX 07, France
Phone: +33 1 53 73 22 22
Website: www.cnil.fr
13. Contact
For any questions about this privacy policy or processing of your personal data:
AMB Drive Services SAS
Email: contact@amb-drive-services.com
Phone: +33 7 71 08 71 98
WhatsApp: +33 7 71 08 71 98
Last updated: January 1, 2026
Version: 1.0
🔐 Your privacy is our priority